Frequently Asked Questions
Find clear answers to common technical inquiries regarding our rattan webbing materials, order process, and quality control standards.
Your Technical Inquiries, Answered
We've compiled detailed responses to common questions about material specifications, custom orders, and export logistics to support your procurement process.
What are the differences between Natural, PE, and PP rattan?
Our Natural cane webbing offers eco-friendly durability with unique grain. PE rattan provides water and UV resistance, ideal for outdoor use. PP rattan is rigid, chemical-resistant, and recyclable, suitable for diverse applications.
What roll dimensions and custom widths are available?
We supply export-ready rolls in standard lengths of 15-30 meters. Custom widths ranging from 14 to 48 inches are available to meet your specific production needs.
Can you match custom colors for rattan webbing?
Yes, we offer custom color matching services for our PE and PP rattan webbing. Provide your specifications, and our technical team will work to engineer sample swatches for review.
What are your minimum order quantity (MOQ) requirements?
We maintain flexible, low MOQs to accommodate various production scales, from prototyping to high-volume export orders. Contact our sales team for detailed information tailored to your project.
What are your international shipping procedures?
We manage comprehensive international shipping logistics for global furniture manufacturers. Every roll is packed with moisture-controlled packaging to guarantee stability upon arrival. We serve markets in the EU, US, and Australia.
How do you ensure quality control (QC) for Grade A and B materials?
All our Grade A and B cane materials undergo rigorous quality control, including tensile and moisture testing. This ensures consistent weave density, material integrity, and export compliance for every roll.